Assistant Manager, Outlet

About this role

Hyatt Regency Lagos Ikeja is seeking an Assistant Manager for the Outlet to support the smooth operation of the assigned outlet as a profit centre, in line with Hyatt International standards and budget. The role involves helping to deliver guest satisfaction and ensure the outlet runs efficiently within the brand’s objectives. The position is based in Ikeja, Lagos and targets candidates with experience in hotel or large restaurant settings. The employer aims to maintain high service standards and financial performance across its hospitality operations.

What you would do

• Assist the Outlet Manager in managing the assigned outlet.
• Help ensure guest satisfaction and service quality.
• Support the outlet’s operations in line with brand standards and budget.
• Contribute to achieving financial targets for the outlet.
• Collaborate with team to deliver efficient service and operations.
• Assist with maintaining standard operating procedures and quality controls.
• Support staff training and development within the outlet.
• Assist in inventory and cost management where applicable.
• Participate in daily briefings and operations reviews.
• Ensure compliance with Hyatt International policies and local regulations.

What they are asking for

• Minimum of 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.
• Ideally holds a relevant Degree, apprenticeship or Diploma in Hospitality or restaurant management.

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