All jobs
Assistant IT Manager
About this role
The role is for an Assistant IT Manager in Lagos, Nigeria. It involves managing and supporting the organisation’s IT infrastructure, business applications, IT service delivery, and technology projects, with a focus on security, uptime, and user support. The position requires coordinating with business stakeholders, vendors, and global IT teams to ensure reliable and secure IT services while driving improvements. The employer, ECOM Agroindustrial Corp Limited, is a global group specialising in soft commodities and operates across multiple regions. The role supports day-to-day IT operations in line with group policies and standards.
What you would do
- Ensure compliance with Group IT policies, procedures and security guidelines.
- Maintain and strengthen IT infrastructure through new technologies and best practices.
- Install, configure, maintain and support hardware, software and IT equipment.
- Perform routine audits of systems, assets, and processes.
- Develop and support IT systems, applications and databases.
- Administer server infrastructure, backups, disaster recovery, and business continuity.
- Manage internal and hosted network infrastructure including firewalls, servers, switches, wireless networks and telephony.
- Monitor system, server and network performance for availability and reliability.
- Provide technical support and guidance to end users and business teams.
- Lead IT service management, ticketing, escalation and SLA adherence; coordinate IT support activities.
What they are asking for
- HND or Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Cybersecurity or related field.
- Professional IT certification (e.g., Microsoft Azure, Microsoft 365, ITIL Foundation) highly preferred.
- 5 to 8 years of progressive IT experience, with at least 2 years in a senior support or supervisory role.
- Hands-on experience with VLAN management, IP routing, subnetting, firewalls and enterprise switches.
- Experience with Active Directory, Server architectures and Microsoft 365.
- Strong analytical, verbal and written English communication skills.
- Ability to make decisions, lead teams and coordinate workflows.
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.