Assistant Food & Beverage Manager - Sheraton Lagos Hotel (Local)

About this role

Assistant Food & Beverage Manager at the Sheraton Lagos Hotel oversees the property’s food and beverage/culinary operations, ensuring guest and employee satisfaction and aiming to meet or exceed financial targets. The role suits applicants with either a high school diploma or GED plus 3 years of F&B experience, or a 2-year degree in a related field with 1 year of F&B experience.

What you would do

• Assist in food and beverage operations to maintain high service standards.
• Foster a motivated, empowered team and drive continuous improvement.
• Deliver excellent customer service to guests and respond to concerns promptly.
• Coach and develop staff to meet guest and employee needs and service expectations.
• Own guest complaints and ensure resolution and follow-up to satisfaction.
• Support accounting procedures and assist with the annual quality audit.

What they are asking for

• High school diploma or GED with 3 years’ experience in the food and beverage, culinary, or related professional area.
• Or a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 1 year experience in the food and beverage, culinary, or related professional area.

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