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Assistant Branch Manager (Restaurant)
About this role
An Assistant Branch Manager (Restaurant) role in Lagos that supports the Branch Manager in daily restaurant operations, ensuring smooth service and adherence to company standards when the manager is absent or delegated. It suits a candidate with supervisory experience in hospitality who can oversee front and back of house, staff development, and customer issue resolution.
What you would do
- Assist in supervising day-to-day front and back of house operations
- Support staff scheduling, training, and performance monitoring
- Step in for the Branch Manager during absences
- Monitor stock levels
- Ensure compliance with food safety, hygiene, and service standards
- Address customer complaints and escalate issues where needed
What they are asking for
- OND/HND/Bachelor's degree in Hospitality Management, Business Administration, or related field
- 2 - 4 years' experience in restaurant/hospitality operations, with supervisory exposure
- Leadership and supervisory skills
- Customer service orientation
- Organisational and time management skills
- Good communication and interpersonal skills
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