Area Phone Business Manager - Sapele

About this role

The Area Phone Business Manager role in Sapele, Delta, focuses on driving PayGo phone sales and managing a network of commission-based agents. The job involves recruiting and developing agents, achieving monthly sales targets, coaching on sales quality and customer onboarding, and ensuring inventory and compliance discipline. The role requires strong local market knowledge, data-driven decision making, and the ability to translate Sun King’s phone business strategy into field results. It is suitable for someone with field sales experience who knows the area and is willing to travel extensively. Sun King designs, distributes, and finances solar home energy and operates as a large off-grid solar provider with a broad footprint across multiple countries.</summary

What you would do

• Recruit and onboard new agents and convert existing Sun King agents into phone-selling agents
• Ensure Litmos Phase 1 certification within two weeks and conduct biweekly coaching meetings
• Meet monthly unit targets and drive agent productivity; deploy micro-incentives as needed
• Monitor portfolios weekly, follow up with low performers, and coordinate with Marketing on activations
• Coach on quality customer onboarding and conduct weekly follow-ups with defaulting customers
• Manage repayment quality and inventory discipline; minimise repossessions in partnership with Credit & Operations
• Maintain a weekly field-contact routine, track exit reasons, and run retention actions
• Recognise top performers monthly and maintain engagement with inactive agents
• Maintain stock within variance tolerance; conduct monthly audits and reconciliations
• Submit accurate weekly reports and ensure compliance with Sun King policies and ethics

What they are asking for

• HND or BSc in a business-related field with at least 2 years of hands-on field sales experience
• Experience with PayGo, device financing, or agent networks; solar experience is a plus
• Knowledge of the assigned territory and its trade routes
• Disciplined with data and reporting; strong relationship-building and field execution
• Deep local retail market knowledge (urban and rural)
• Digital literacy (CRM, Looker, stock tools); strong communication and problem-solving skills
• Willingness to travel extensively within the designated area

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