Area Operations Manager in a Quick Service Restaurant (QSR) - Consulting DCC Enterprises

About this role

The role is for an Area Operations Manager in a Quick Service Restaurant group, based in Uyo, Akwa Ibom. The successful candidate will oversee day-to-day outlet operations, drive sales, ensure food quality and safety, and maintain high customer service standards across outlets. The position requires managing staffing, monitoring costs and inventory, and collaborating with multiple departments to meet business targets. It also involves supervising outlet managers, identifying gaps, and implementing improvements to boost productivity and profitability. The employer runs QSR outlets and seeks a results-driven professional with strong leadership and analytical abilities to sustain operational standards and growth.

What you would do

• Ensure consistent food quality, safety, hygiene and customer service across outlets.
• Monitor costs, inventory, stock usage, wastage and other operational expenses.
• Oversee staffing levels, attendance, scheduling and workforce deployment.
• Supervise and evaluate outlet managers and ensure accountability and performance.
• Identify operational gaps and implement corrective measures to improve productivity and profitability.
• Collaborate with Finance, Quality Control, HR, Procurement and other departments.
• Prepare and submit regular operational reports on sales, stock variances, customer feedback and key metrics.
• Identify training needs and support staff development to improve service delivery.
• Oversee day-to-day operations of assigned outlets and ensure compliance with policies and standards.
• Drive sales growth and implement strategies to achieve business targets.

What they are asking for

• Minimum 3–5 years of relevant experience in restaurant or QSR operations, preferably in area management.
• Strong leadership, team management, problem-solving and decision-making skills.
• Bachelor's degree or HND in Business Administration, Hospitality Management or related field.
• Good knowledge of inventory management, food safety, customer service and operational controls.
• Strong analytical, reporting and communication skills.
• Proven ability to drive sales, manage costs and improve outlet performance.

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.