All jobs
Application Support Officer, Stanbic IBTC Asset Management
About this role
The role is for an Application Support Officer at Stanbic IBTC Asset Management in Lagos. It focuses on keeping electronic and digital channels in the production environment available 24/7, ensuring applications are usable, and providing insights to the business through scripts and BI tools. The position involves resolving technical issues, maintaining system performance, security and stability, and supporting upgrades and application health monitoring. It targets candidates with a IT or Computer Science degree and some years of financial sector experience. The employer is Stanbic IBTC, a financial services group that offers banking and wealth management services across Nigeria.
What you would do
- Ensure production electronic and digital channels are available and usable 24/7 within your domain.
- Resolve technical issues and troubleshoot problems with applications.
- Maintain system performance, security and stability.
- Support system upgrades and monitor application health for smooth operation.
- Generate insights for the business using scripting and business intelligence tools.
- Assist in informing stakeholders about operational status and performance.
What they are asking for
- First Degree in IT, Computer Science or related discipline.
- Professional certifications (e.g., MS SQL, advanced script writing, AIX/Unix/Ubuntu, basic financial knowledge, .NET programming) are an added advantage.
- Minimum of 3 years of Application Support experience in the financial sector.
- Behavioural competencies including communication, documentation, adaptability, adherence to procedures, teamwork and problem solving.
- Technical competencies in Application Support, Business Analysis, Business Continuity/Disaster Recovery Planning, Continuous Deployment, Database Administration, Project Management, Stakeholder Management, and Testing.
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.