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Administrative & Sales Officer
About this role
Vestates Limited in Abuja is seeking an Administrative & Sales Officer to support the Sales and Lettings department. The role involves organising workflows, tracking briefs and transactions, managing funds and contract settlements, and liaising with regulatory bodies. It also covers client engagement, property viewings, post-sale support, and helping prepare the department for future growth into a full business unit, including data rooms for joint ventures and developing standard operating procedures. The position targets someone who can balance backend operations with sales targets and help drive revenue. The job is based in Wuse 2, Abuja and reports to the Sales & Lettings team.
What you would do
- Coordinate departmental workflows and schedules to support the sales team.
- Monitor the lifecycle of briefs and transactions and track conversion performance.
- Track all tenant and landlord contracts, including inflows, outflows, and settlements.
- Maintain relationships with regulatory and documentation agencies to expedite approvals and verifications.
- Conduct property viewings for lettings and sales, negotiate terms, and work toward revenue targets.
- Conduct exit interviews with tenants and feedback to improve services.
- Provide after-sales support and serve as the main contact for client queries post-sale/lease.
- Assist in organising data for joint ventures and maintain documentation like MoUs and developer agreements.
- Draft and refine standard operating procedures for onboarding, handovers, tracking, and dispute resolution.
- Help build data-driven insights from tenant exits and sales tracking to inform development plans.
What they are asking for
- BSc or HND in Business Administration, Estate Management, Public Administration, or related field.
- 2–4 years in real estate administration, operations, or sales, preferably in Abuja.
- Proven ability to balance backend operations with sales targets.
- Experience in Real Estate Administration, Contract Management, and Funds Tracking.
- Advanced MS Office skills (especially Excel) and CRM software proficiency.
- Knowledge of Abuja real estate regulatory environment, land documentation, and valuation principles.
- Strong planning and organisational skills and the ability to act as a departmental backbone.
- Data literacy to derive insights from tracking and financial data.
- Diplomacy with government agencies, landlords, and tenants; high integrity in reporting.
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