Administrative Officer/Customer Service Representative

About this role

The role is for an Administrative Officer and Customer Service Representative in Lagos, supporting day-to-day operations for a recruitment firm. It involves coordinating administrative tasks, managing records and correspondence, and ensuring smooth office functioning. The employer, The Vault Recruitment, describes itself as a fast growing firm that connects talent with SMEs and startups. The position is full-time and based in Agao, Ikeja, Lagos.

What you would do

• Manage daily administrative operations to ensure office efficiency.
• Organise and maintain office files and records, both physical and electronic.
• Prepare reports, letters, memos and other admin documents.
• Handle incoming calls, emails and correspondence professionally.
• Schedule meetings and manage management calendars.
• Coordinate office supplies, inventory and procurement of materials.
• Maintain records of office expenses and admin activities.
• Assist with travel arrangements, meetings and company events when needed.
• Liaise with vendors, service providers and external stakeholders.
• Perform any other duties assigned by management.

What they are asking for

• Minimum OND in any field.
• 1–2 years' experience in administrative or office support roles.
• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to prioritise tasks and work with minimal supervision.
• Strong attention to detail and problem-solving skills.
• Professional appearance and a positive attitude.
• Ability to maintain confidentiality and handle sensitive information.

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