About this role
The role is for an Administrative Coordinator in Oncology at POCCH, a tertiary hospital in Port Harcourt. It involves coordinating daily administrative and patient-service activities, managing appointment scheduling, supporting patients, ensuring cross-department communication, maintaining accurate documentation, and fostering a positive patient experience. The position targets candidates with experience in healthcare administration, patient coordination, or customer service, who have strong organisational, communication, and problem-solving skills. The employer operates a hospital specialising in oncology, cardiovascular care, renal care, advanced surgery, and precision diagnostics. This is a full-time role based in Rivers, Port Harcourt.
What you would do
- Coordinate daily administrative and patient-service activities at the oncology centre
- Manage appointment scheduling and patient support
- Ensure smooth communication between departments
- Maintain accurate documentation and records
- Support a positive patient experience
- Coordinate with stakeholders across teams as needed
- Assist with workflow improvements and problem solving related to patient care
- Contribute to outreach or service delivery improvements as required
- Support onboarding and training of new staff or temporary personnel
- Uphold compliance with hospital policies and procedures
What they are asking for
- Bachelor's Degree or HND in Healthcare Administration, Business Administration, Public Health or related field
- Relevant clinical background may be advantageous
- Experience in healthcare operations, patient coordination, hospital administration or customer service preferred
- Strong scheduling, documentation, computer literacy and stakeholder coordination skills
- Experience in oncology service is an advantage
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