Admin / Property Officer

About this role

The role is for an Admin and Property Officer to support day-to-day property administration and operations for a real estate company. It involves maintaining tenant records, handling maintenance requests, coordinating with technical teams, supporting property inspections, and assisting with access for contractors. The position requires helping with move-in/move-out activities, managing keys and access assets, and supporting communications and administrative tasks across facilities. The employer is Alpha Mead Group, a real estate solutions company operating in multiple countries with ISO 9001:2015 certification. The role targets candidates with office, property or facilities administration experience and relevant qualifications.

What you would do

• Maintain tenant and property records and information.
• Receive, track and follow up on maintenance and service requests.
• Coordinate with technical, cleaning teams and service providers for timely resolution.
• Support property inspections and document issues identified.
• Monitor common-area cleanliness and overall property conditions.
• Assist in coordinating access for contractors, vendors and service providers.
• Support move-in, move-out and other tenant activities.
• Manage records of keys, access cards and related assets.
• Assist in preparation and distribution of tenant communications and notices.
• Support routine administrative tasks and documentation for the facilities/property team.

What they are asking for

• OND/ Higher National Diploma, Bachelor's degree in Business Administration, Estate Management, Facility Management, Secretarial Administration, Hospitality or related field.
• 2 to 4 years' experience in front-office administration, property management, facilities management, customer service or related roles.
• Experience in a commercial or residential property environment is an advantage.
• Good knowledge of Microsoft Office or Google Workspace.
• Experience with CAFM/CMMS or property management/ticketing systems is an advantage.
• Strong customer service, communication, organisation and record-keeping skills.

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