Admin Officer (Front Desk)

About this role

Front Desk Officer role at BeaconHealth clinics under MDaaS Global, based in Abia. The position involves greeting patients, handling enquiries, guiding visitors, and ensuring accurate data capture and follow-up, using BeaconOS for bookings and records.

What you would do

• Answer patient and clinician enquiries.
• Greet and guide patients through their visit.
• Capture and verify patient information accurately.
• Manage bookings and patient records in BeaconOS.
• Follow up with patients after visits.
• Support the clinic team to maintain smooth front-desk operations.

What they are asking for

• Experience in front desk or customer service roles is preferred.
• Ability to handle enquiries and direct patients appropriately.
• Basic data entry and record-keeping skills.
• Comfort with using a software platform for bookings and records (BeaconOS or similar).
• Strong communication and organisational skills.
• Location: Abia; willingness to work at BeaconHealth clinic locations.

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