Accounts Intern (Hybrid)

About this role

The role is for an Accounts Intern at Ideas Origin Media, a creative agency in Lagos operating on a hybrid schedule. It involves supporting account management, client communications, project coordination, and documentation to help manage client accounts and deliverables. The position supports Account Managers and teams across creative, strategy, marketing, and production to ensure timely updates and accurate records. Tasks include tracking timelines, drafting client communications, preparing briefs and reports, and maintaining organised client files. The role targets individuals who can assist with administrative and research tasks to develop existing client relationships and identify opportunities within accounts.

What you would do

• Follow up on outstanding client requests and provide timely updates
• Assist in managing assigned client accounts and maintain accurate records
• Identify opportunities to improve client relationships and service delivery
• Support monitoring of client requirements, expectations, and deliverables
• Respond to routine client inquiries under supervision and document feedback
• Coordinate communication between clients and internal departments
• Draft emails, proposals, presentations, and project updates
• Track project timelines, deliverables, and deadlines across accounts
• Follow up with creative, strategy, marketing, and production teams on projects
• Take meeting minutes and maintain records of decisions and action points

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