Account Reconciliation Officer

About this role

Account Reconciliation Officer for TheOtherWife platform in Nigeria. You will verify, match and reconcile every on-platform transaction across customer payments, HomeChef payouts, supplier settlements, delivery fees and the platform commission; the role also covers HomeChef and supplier account management, refunds and disputes, and producing weekly and monthly financial reports.

What you would do

• Reconcile all daily platform transactions, ensuring five components per order match against Paystack records.
• Flag unmatched or missing transactions within 2 hours and escalate to the operations lead.
• Maintain a real-time reconciliation log and produce weekly and monthly financial reports for stakeholders.
• Manage HomeChef accounts, including earnings, deductions, refunds, payouts, and clawbacks.
• Process HomeChef wallet withdrawals within 24 hours and issue monthly earnings statements; resolve HomeChef payment disputes within 48 hours.
• Track supplier accounts for three partners, reconcile invoices weekly, flag discrepancies within 24 hours, and maintain monthly supplier balances.

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.