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Account Manager - West Africa (Nigeria)
an Established Managed Security Services Provider (MSSP) - Talentsquare
About this role
The role is for an Account Manager overseeing client relationships in Nigeria, with a focus on growing revenue and ensuring customer satisfaction. The position requires managing existing accounts, identifying new opportunities, and acting as a trusted advisor on cybersecurity solutions. The employer is an established MSSP delivering cybersecurity services to government, financial institutions, and enterprise clients in Nigeria and across Africa, with the Lagos location and West Africa focus. The role reports to management and requires base in Abuja with travel within Nigeria and possibly West Africa. Salary is provided as gross and net monthly figures, with a commission component, and there are opportunities for professional growth."
What you would do
- Own and manage relationships for assigned Nigerian clients
- Diagnose security needs and propose tailored cybersecurity solutions
- Drive revenue through new client acquisition and upselling
- Represent the company at industry events and stay informed on trends and regulations
- Collaborate with internal teams to ensure high-quality service delivery
- Navigate complex, multi-stakeholder client relationships
- Prepare and present proposals, reports, and presentations to clients
- Support achievement of revenue targets through consultative selling
- Maintain up-to-date knowledge of Nigerian regulatory environment relevant to cybersecurity
- Travel within Nigeria for meetings and events as required
What they are asking for
- Bachelor's degree in business, IT, cybersecurity or related field
- Professional certifications in sales, account management or cybersecurity are advantageous
- 3–5 years of experience in account management, business development, or B2B sales
- Experience in IT, telecommunications, or cybersecurity preferred
- Track record of managing client portfolios and meeting revenue targets
- Experience selling to government, financial services, or enterprise clients is a plus
- Familiarity with Nigerian regulatory environment and business landscape
- Strong communication and relationship-building skills
- Technical knowledge of cybersecurity services (managed security, threat detection, incident response, compliance)
- Proficiency with CRM tools and Microsoft Office/Google Workspace
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