Account Manager

About this role

TeamSnap is looking for an Account Manager to manage strategic relationships with its largest Sports Organization customers, focusing on retention, product adoption, and growth. The role requires handling complex, high-value accounts through a consultative approach rather than a high-volume, transactional workload. The position suits someone with strong B2B relationship management skills, a consultative sales mindset, and a collaborative attitude. The employer provides a remote-friendly culture and has been recognised as a top place to work. Location is not specified in the advert.

What you would do

• Manage strategic relationships with large Sports Organization customers
• Drive retention and product adoption within accounts
• Identify and pursue growth opportunities within high-value clients
• Coordinate with internal teams to support customer success
• Provide consultative guidance to customers and stakeholders
• Monitor account health and renewals
• Collaborate with sales and product teams to align offerings with client needs
• Prepare and share account plans and progress reports
• Support cross-functional initiatives to improve customer experience
• Contribute to team learning and process improvements

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