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Account Manager
About this role
The role is for an Account Manager in Lagos, within inq. Digital Nigeria Limited, a company focused on edge computing, edge AI and IoT, and related services. The job involves managing allocated client accounts as the main contact for clients and internal teams, growing the client base and the company’s share of managed and new accounts, maintaining thorough CRM records, and developing client relationships to identify new business opportunities. It requires leading sales strategies, analysing market trends, maintaining forecast accuracy, and delivering account plans to maximise profitability. The position requires collaboration across departments, ensuring compliance with legal, contractual, and project deployment requirements, and pursuing opportunities for upselling and cross-selling. Regular client visits and cross-functional cooperation are expected to support customer satisfaction and revenue growth.
What you would do
- Serve as the primary contact for allocated client accounts and internal stakeholders.
- Grow account coverage by acquiring new logos and expanding existing relationships.
- Maintain accurate CRM records for all accounts in the territory.
- Develop and nurture client relationships to identify new business opportunities.
- Lead sales strategies and develop high level value propositions.
- Provide monthly and quarterly sales forecasts and ensure Salesforce accuracy.
- Execute and manage Account Plans to maximise profitability.
- Manage deals within governance and plan for future revenue growth.
- Identify up-selling and cross-selling opportunities within accounts.
- Ensure client and project deployment compliance and resolve issues with cross-functional teams.
What they are asking for
- Minimum of 2 years in account management within a telecom environment, solution sales, relationship management, or networking technologies.
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