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Account Manager
About this role
This role is for an Account Manager at inq in Lagos, focusing on managing allocated client accounts and serving as the primary contact for clients and internal stakeholders. The job involves growing account coverage by acquiring new logo clients, expanding the share of digital solutions, and maintaining up-to-date CRM records. The role requires developing client relationships to identify new business opportunities, maintaining a sales pipeline, leading sales strategies, and ensuring profitability and compliance across accounts. The position involves regular client visits, cross-functional collaboration, and presenting products and solutions to onboard new customers. Knowledge and experience in telecom environments, solution selling, and relationship management are essential.
What you would do
- Serve as the primary point of contact for assigned accounts and internal teams.
- Grow account coverage by acquiring new logo client accounts.
- Grow share of digital solutions within managed and new client accounts.
- Maintain 100% accurate CRM records for all accounts in territory.
- Develop and maintain client relationships to identify new business opportunities.
- Manage and balance prospects with opportunities to maintain pipeline coverage.
- Lead sales strategies and develop high-level value propositions.
- Provide accurate sales forecasts monthly and quarterly.
- Execute Account Plans to maximise profitability and manage deals through governance.
- Collaborate cross-functionally to resolve issues and support customer satisfaction.
What they are asking for
- Minimum 2 years in account management within a telecom or solution sales environment.
- Experience in relationship management and networking technologies.
- Knowledge of solution selling, account planning, and territory management.
- Skills in objection handling, negotiation, relationship building, and CRM usage (e.g., Microsoft, Google apps).
- Effective communication, confidence, sales orientation, self-motivation, and accountability.
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